Shell Customer Survey at tellshell.shell.us – win a $50 Gift Card

The Shell Survey: By participating in this quick and easy survey, you not only share your thoughts about your experience at Shell but also enter for a chance to win exciting rewards.

This post will guide you through the process of entering the survey, the eligibility requirements, and tips to ensure your submission is successful.

Whether you’re a regular customer or just stopping by, your feedback is valuable and could lead to fantastic prizes! Let’s dive in and discover how you can make your voice heard and potentially score that gift card!

About Shell USA Company

Shell USA, Inc. is a prominent subsidiary of Shell plc, one of the largest oil and gas companies globally. Headquartered in Houston, Texas, Shell USA has been operating for over a century, providing a diverse portfolio of energy solutions that includes oil, gas, petrochemicals, and renewable energy sources like wind and solar. The company plays a crucial role in the U.S. energy landscape, employing approximately 18,000 people across various sectors.

As part of its commitment to sustainability, Shell USA is actively involved in the transition to net-zero emissions by integrating cleaner energy options into its offerings. This includes not only traditional fossil fuels but also investments in innovative energy technologies. The company operates numerous service stations and has significant trading and marketing operations throughout the United States.

Shell USA’s extensive infrastructure supports its operations in crude oil production, natural gas extraction, and refined product distribution. By leveraging its global presence and expertise, Shell continues to adapt to the evolving energy market while striving to meet the needs of its customers and communities effectively.

Shell Survey Rewards

• Gift Cards: Many Shell surveys offer participants the chance to win gift cards. For example, in some regions, customers can win a $50 gift card simply by completing the survey. This card can typically be used for fuel purchases at participating Shell stations.
• Fuel Vouchers: In certain markets, such as Belize and Guyana, participants may win fuel vouchers worth $50 that can be redeemed for Shell fuel. These vouchers are subject to terms and conditions and must be used before their expiration date.
• Cash Prizes: In specific promotions, such as in Canada, there are opportunities to win cash prizes equivalent to gift cards. For instance, customers can enter a contest to win $1,000 in Shell gift cards during quarterly draws.
• Shell Cash Cards: In some regions like India, customers who complete the survey may receive a Shell Cash Card preloaded with a specific amount (e.g., Rs 75). This card can be used for purchases at Shell retail outlets.

Rules and Requirements for the Shell Survey

Below is a comprehensive outline of these rules and requirements.

Age and Residency

• Minimum Age: All participants must be at least 18 years old to take part in the Shell Guest Feedback Survey.
• Legal Residency: Participants must be legal residents of the United States and can come from any of the 50 states.

Participation Guidelines

• Email Requirement: After completing the Shell Customer Survey, participants must provide a valid email address. This is essential for notifying winners and for any follow-up communication.
• Recent Receipt: The receipt used for the survey must be recent. Older receipts may render the survey invalid.
• Employee Exclusion: Individuals who are employees, partners, associates, or otherwise affiliated with Shell USA are not eligible to participate in the survey. This exclusion also applies to immediate family members of such individuals.

Entry Limitations

• Single Entry Per Period: Each participant is allowed only one chance to take the survey during a single survey period.
• Receipt Limitation: A single receipt can only be used for one survey entry. Participants cannot attempt to take multiple surveys with one receipt.

Prize Conditions

• No Substitutions: There are no options for substituting the prize won through the Shell Feedback Survey. Participants cannot request different items or cash equivalents in place of the gift card.
• No Third-Party Participation: Participants cannot appoint any third party or entity to take the survey on their behalf.
• Claiming Rewards: While third parties may claim rewards if permitted by Shell, this is not common practice and typically requires prior approval from the company.
• No Cash Alternatives: Participants must accept prizes in their original form; cash alternatives are not provided.

Additional Considerations

• Disqualification Risks: Incomplete or inaccurate information provided during the survey can lead to disqualification from the prize draw.
• Technical Issues: Shell does not accept responsibility for entries lost or delayed due to technical problems during submission.

How to Participate in the Shell Survey

• Visit the Survey Website:
  • Go to the official Shell survey site at tellshell.shell.us or the specific URL provided on your receipt.
• Gather Required Information:
  • Before starting the survey, make sure you have your Shell receipt handy. You will need to enter specific details from it, including:
    • Site ID: This can usually be found on your receipt.
    • Date of Visit: Enter the exact date when you made your purchase.
    • Time of Visit: Input the time noted on your receipt.

• Complete the Survey:
  • Once you’ve entered the required information, click “Start” to begin the survey. The survey typically consists of multiple-choice questions and may include open-ended questions where you can provide additional feedback.
  • Take your time to answer all questions honestly and thoroughly, as this feedback is valuable for Shell’s service improvements.
• Provide Contact Information:
  • After completing the survey questions, you will be prompted to provide your contact details, including a valid email address. This is necessary for notifying you if you win a prize.
• Submit Your Entry:
  • Once all information is filled out and reviewed, submit your survey response. You should receive a confirmation that your entry has been successfully submitted.

Tips for Maximizing Your Chances of Winning

While winning is ultimately a matter of luck, there are some strategies you can employ to ensure your entry is valid and stands out:

• Provide Detailed Feedback: When answering survey questions, give specific examples and detailed feedback.
• Complete the Survey Promptly: Try to complete the survey soon after your visit while your experience is fresh in your mind.
• Check Your Entries: Ensure that all required fields are filled out accurately before submitting your feedback.

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Contact information

• Customer Service:
  • Phone: 1-800-237-8645
  • Email: ShellTechnical-us@shell.com
• Global Key Account:
  • Phone: 1-877-350-7030
  • Email: Customercare-us@shell.com
• Distributor Inquiries:
  • Phone: 1-877-536-8073

• Address:
  • Shell Foundation
  • Embassy Tea House
  • 195-205 Union Street
  • London SE1 0LN, United Kingdom

FAQs

How often can I take the survey?

You can only take the survey once per receipt. If you have multiple receipts, you may participate with each one separately, but only one entry is allowed per receipt during a single survey period.

What happens if I win?

If you are selected as a winner in the monthly draw, you will be contacted via email or phone within 21 days of the draw date using the contact information you provided during the survey.

Is my personal information safe?

Yes, Shell takes privacy seriously and uses your personal information solely for administering the survey and notifying winners. For more details on how your data is handled, refer to Shell’s privacy policy available on their website.

Conclusion

Thank you for taking the time to read this post and consider joining the survey. Your participation makes a difference, and we hope you enjoy the process! Good luck, and happy surveying!