Moe’s Southwest Grill Guest Satisfaction Survey at MoeGottaKnow.com

Are you a fan of Moe’s Southwest Grill’s mouthwatering Tex-Mex cuisine? Here’s your chance to share your dining experience and earn a reward! Moe’s Southwest Grill values customer feedback and offers a $2 discount on your next visit when you complete their guest satisfaction survey.

In this comprehensive guide, we’ll walk you through everything you need to know about the MoeGottaKnow survey.


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What is the MoeGottaKnow Survey?

The MoeGottaKnow survey is Moe’s Southwest Grill’s official customer feedback program designed to gather honest opinions about their food quality, service, cleanliness, and overall dining experience. This valuable feedback helps Moe’s improve their services and ensure customer satisfaction across their 700+ locations nationwide.

MoeGottaKnow survey

Moe’s Survey Rewards

For taking a few minutes to share your experience, you’ll receive:

  • A validation code for $2 OFF your next purchase at Moe’s Southwest Grill
  • The satisfaction of helping improve your favorite Tex-Mex restaurant
  • An opportunity to voice your opinions and suggestions directly to management

Eligibility Requirements

Before participating in the survey, make sure you meet these criteria:

  • Must be a legal resident of the United States
  • Must be 18 years or older
  • Must have basic English or Spanish language skills
  • Must have access to a computer or mobile device with internet connection
  • Must have a recent Moe’s Southwest Grill receipt

Important Survey Rules

To ensure a smooth survey experience, keep these rules in mind:

  • Complete the survey within 3 days of your visit
  • Only one survey entry is allowed per receipt
  • Survey completion time is approximately 10-15 minutes
  • The validation code must be used within 30 days of receiving it
  • Employees of Moe’s Southwest Grill and their immediate family members are not eligible
  • The coupon cannot be redeemed for cash
  • A new purchase is required to redeem the offer

Step-by-Step Guide to Complete the Survey

  • Preparation
    • Keep your recent Moe’s Southwest Grill receipt handy
    • Ensure you have a stable internet connection
    • Set aside 10-15 minutes of uninterrupted time
  • Accessing the Survey
    • Visit the official survey website at www.MoeGottaKnow.com
    • Choose your preferred language (English or Spanish)
    • Have your receipt ready to enter the survey code
  • Survey Process
    • Enter the survey code found on your receipt
    • Click “START” to begin the survey
    • Rate your overall satisfaction with your recent visit
    • Provide detailed feedback about:
      • Food quality and taste
      • Order accuracy
      • Staff friendliness and service
      • Restaurant cleanliness
      • Speed of service
      • Value for money
    • Share your likelihood to recommend Moe’s to others
    • Provide any specific comments, suggestions, or concerns
    • Enter your contact information when prompted
Moe’s survey
  • Completing the Survey
    • Submit your responses
    • Receive your validation code
    • Write the code on your receipt
    • Present the receipt with the validation code on your next visit to receive your $2 discount

Tips for Providing Valuable Feedback

To make the most of your survey experience and help Moe’s improve their services:

  • Be honest and specific in your responses
  • Provide detailed examples when describing positive or negative experiences
  • Consider all aspects of your visit, from parking to payment
  • Take time to think about your answers rather than rushing through
  • Include constructive suggestions for improvement
  • Mention staff members who provided exceptional service

About Moe’s Southwest Grill

Founded in 2000 in Atlanta, Georgia, Moe’s Southwest Grill has grown into a beloved fast-casual restaurant chain specializing in Tex-Mex cuisine. Known for their welcoming atmosphere and signature “Welcome to Moe’s!” greeting, they offer a diverse menu featuring:

  • Made-to-order burritos
  • Fresh quesadillas
  • Crispy tacos
  • Loaded nachos
  • Healthy salads
  • Vegetarian and vegan options
  • Kid-friendly meals

Important Tips to Remember

  • Save Your Receipt
    • Keep your receipt safe until you complete the survey
    • Don’t forget to write down your validation code
    • Bring the receipt with the code on your next visit
  • Time Management
    • Complete the survey within 3 days of your visit
    • Use your validation code within 30 days
    • Plan your next visit to redeem your reward
  • Survey Success
    • Ensure stable internet connection
    • Have your receipt ready before starting
    • Set aside enough time to complete all questions
    • Double-check your contact information

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Need Help? Contact Information

If you experience any issues while taking the survey or have questions about your reward, contact Moe’s Southwest Grill through these channels:

Customer Service Phone: 877-663-7411 Hours: Monday-Friday, 8 AM-4 PM EST Best Time to Call: 10:15 AM

Headquarters Address: 200 Glenridge Point Pkwy Ste 200 Atlanta, GA 30342-1450

FAQs

How long do I have to complete the survey after my visit?

You must complete the survey within 3 days of your visit to Moe’s Southwest Grill.

Can I take multiple surveys to get multiple discount codes?

No, only one survey entry is allowed per receipt. Each validation code is tied to a specific receipt.

Do I need to create an account to take the survey?

No, you don’t need to create an account. You only need your receipt with the survey code.

How long is my $2 OFF validation code valid?

The validation code must be used within 30 days of completing the survey.

Conclusion

Thanks for taking the time to learn about Moe’s Guest Satisfaction Survey! By participating in the MoeGottaKnow survey, you’re not only getting a sweet $2 discount on your next tasty meal , but you’re also helping your local Moe’s Southwest Grill serve you better.

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