Are you a seafood lover looking to share your dining experience feedback while earning some delicious rewards? The My Long John Silver’s Experience survey offers exactly that!
This article will guide you through everything you need to know about participating in this customer satisfaction survey and winning free food at America’s favorite seafood restaurant.
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Overview of Long John Silver’s
Founded in 1969, Long John Silver’s has grown to become a leader in the fast-food seafood industry. With nearly 1,500 locations across the United States and in several other countries, it specializes in a variety of seafood dishes, including battered fish, shrimp, and hush puppies. The chain prides itself on sourcing fresh seafood and delivering quality meals to its customers.
Survey Requirements and Eligibility
Before you begin the fast food survey participation, ensure you meet these criteria:
- Survey Name: Long John Silver’s Customer Survey
- Time to Complete: Approximately 5 to 10 minutes.
- Receipt Validity Period: Participants must complete the survey within 14 days of their purchase.
- Survey Coupon Validity Period: Any rewards earned through the survey are valid for 90 days from the date of issue.
- Official Websites:
- Long John Silver’s main site: www.ljsilvers.com
- Survey site: www.mylongjohnsilversexperience.com
Eligibility Requirements
- Age Requirement: Participants must be at least 18 years old to take part in the survey.
- Residency: You must be a legal resident of the United States to participate.
- Recent Purchase: Participants need to have a valid receipt from their most recent visit to a Long John Silver’s location.
How to Participate in Long John Silver’s Survey
To participate in Long John Silver’s survey, follow these simple steps:
- Visit the Survey Website:
- Open your preferred web browser and go to the official survey site: www.mylongjohnsilversexperience.com.
- Select Your Language:
- Once the page loads, you will have the option to choose your preferred language for the survey (available in English and Spanish).
- Enter Receipt Information:
- Locate your receipt from your recent visit to Long John Silver’s. At the top of the receipt, you will find the store number and ticket number. Enter these details into the designated fields on the survey page.
- Click the yellow “Start” button to proceed.
- Answer Survey Questions:
- You will be presented with a series of questions regarding your experience at Long John Silver’s. These questions typically cover aspects such as:
- Overall satisfaction with your visit
- Quality of food (taste, temperature, variety)
- Cleanliness of the restaurant
- Staff behavior and service efficiency
- Rate your experiences on a scale from very happy to very unhappy.
- You will be presented with a series of questions regarding your experience at Long John Silver’s. These questions typically cover aspects such as:
- Address Any Issues:
- At the end of the survey, you will be asked if you encountered any problems during your visit. Select the appropriate response based on your experience.
- Obtain Your Confirmation Code:
- After answering all questions, click “Next” to receive a confirmation code. This code is crucial as it can be redeemed for rewards during your next visit.
- Write down this code on your receipt for future reference.
Benefits of Participating in the Survey
Incentives for Customers
One of the most appealing aspects of participating in the “My Long John Silver’s Experience” survey is the opportunity to win rewards:
- Free Food Offers: Customers can receive complimentary items such as fish fries or hush puppies.
- Coupons and Discounts: Participants may also gain access to exclusive coupons that can be used on future visits.
Understanding Survey Questions and Response Options
The Long John Silver’s customer feedback form includes questions about:
- Your satisfaction with Long John Silver’s menu and prices
- Quality of your meal
- Seafood quality assessment
- Service speed and accuracy
- Restaurant atmosphere
How to Redeem Survey Rewards
To redeem Long John Silver’s survey code:
- Write down your validation code after survey completion
- Visit any participating location within 30 days
- Present your receipt with the validation code
- Enjoy your free food reward!
The Impact of Customer Feedback
Your participation in seafood restaurant feedback surveys helps:
- Improve menu offerings
- Enhance service quality
- Update restaurant policies
- Train staff better
- Create better Long John Silver’s promotional offers
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Survey Security and Privacy
Long John Silver’s ensures:
- Secure data collection
- Anonymous feedback options
- Protected personal information
- Confidential fast food customer insights
- Safe reward redemption process
Customer Service Support
- Phone Number: +1 502 815-6100
- Email: info@ljsilvers.com
- Long John Silvers Hours of Operation: 10:30 AM to 10:00 PM from Monday to Sunday
- Support Hours: 24X7 via email
- Headquarters Address: 10350 Ormsby Park Place, Ste. 300, Louisville, KY 40223
FAQs
How long is my receipt valid for the survey?
Your receipt is valid for 14 days from the date of purchase for fast food survey participation.
How long does it take to complete the survey?
The average survey completion time is 5-10 minutes.
Can I take the survey multiple times?
You can participate in the restaurant customer feedback survey each time you have a new receipt, but you cannot use the same receipt twice.
Is the survey available in other languages?
Yes, the My Long John Silver’s Experience survey is available in both English and Spanish.
What if I lose my validation code?
Unfortunately, lost codes cannot be recovered. Keep your redeemable survey codes safe until redemption.
Can employees participate in the survey?
No, employees and their immediate family members are not eligible for the customer loyalty program.
Conclusion
We truly appreciate your willingness to share your experiences, and we hope that your next visit is even more enjoyable. Thank you for reading, and happy dining!