The Guest Obsessed Survey is your chance to do just that! This engaging survey not only allows you to voice your opinions about your recent dining experience at Checkers and Rally’s but also rewards you for your feedback.
By participating, you help the restaurant improve its services while enjoying great incentives like free sandwiches and entry into exciting prize draws.
In this post, we’ll guide you through everything you need to know about the Guest Obsessed Survey, including how to participate, what questions to expect, and the fantastic rewards waiting for you. So, let’s dive in and make your next visit even better!
Purpose of the Survey
- Customer Feedback: The primary goal is to understand customer preferences and experiences.
- Service Improvement: Feedback helps the restaurant chain make informed decisions to enhance their services.
- Customer Engagement: It fosters a relationship between the brand and its customers by valuing their opinions.
GuestObsessed Survey Details
Survey Name | Checkers and Rally’s Guest Obsessed Survey |
Survey Company | Checkers and Rally’s |
Method | Take the survey online. |
Rewards | Free Sandwich Coupon |
Is a receipt required? | Yes |
Validity of the Checkers Receipt | Seven days validity |
Entry limit | One person entry allowed per survey |
Who can take it? | Anyone who is a legal resident of the USA |
Age | 18 + age required |
Survey language | English / Spanish |
Official Survey Website | www.GuestObsessed.com |
Requirements for Participation
- Recent Visit: You must have visited a Checkers or Rally’s restaurant recently to be eligible for the survey.
- Survey Receipt: A valid receipt from your recent visit is necessary. This receipt will contain the unique survey code required to access the survey.
- Language Proficiency: Participants should be able to understand either English or Spanish, as the survey is available in these languages.
- Device Access: You will need a smartphone, tablet, or computer/laptop to access the survey website.
- Updated Browser: Ensure that your web browser is up-to-date to avoid any technical issues while taking the survey.
- Internet Connection: Reliable internet access is essential for completing the survey without interruptions.
- Personal Information: At the end of the survey, you will need to provide a working email address and some personal details.
Guest Obsessed Survey Rules
To ensure a fair and efficient survey process, participants must follow these rules:
- Eligibility: Only legal residents of the United States are eligible to participate.
- Age Requirement: Participants must be at least 18 years old at the time of taking the survey.
- Time Limit: The receipt used for the survey must be dated within 7 days of participation; after this period, it will expire.
- Coupon Validity: Any coupon or validation code received after completing the survey will expire within 30 days, so make sure to redeem it promptly.
- Employee Restrictions: Employees of Checkers and Rally’s, as well as their relatives or close associates, are prohibited from participating in the survey.
- Purchase Requirement: A purchase at Checkers or Rally’s is mandatory for eligibility; no free entries are allowed without a purchase.
- No Cash Prizes: The company does not offer cash prizes; all rewards are in the form of coupons or discounts.
Rewards for Participation
One of the significant incentives for participating in the Guest Obsessed Survey is the chance to win rewards. Upon completion of the survey, participants may receive:
- A coupon for a free sandwich upon their next visit.
- Entry into a drawing for larger prizes, such as gift cards worth $100.
Step-by-Step Participation Guide
follow these detailed steps:
Access the Survey Website
Visit the official survey website at www.guestobsessed.com. This is where you will begin your survey experience.
Enter Receipt Information
You have two methods to enter the survey:
- Method 1: If you have a 20-digit survey code on your receipt:
- Enter the code in the designated field on the website.
- Method 2: If you do not have a survey code:
- Click on the link that allows participation without a code.
- You will need to enter:
- Store number
- Date of your visit
- Time of your visit
Start the Survey
Once you’ve entered the required information, click the “Start” button to begin. You will be greeted with a series of questions designed to gauge your experience.
Answer Survey Questions
The survey will ask about various aspects of your visit, including:
- Type of order (Drive-thru, Walk-up, Order ahead, Delivery)
- How you placed your order (Website, Mobile app)
- Specific feedback on:
- Food quality and temperature
- Staff behavior
- Cleanliness of the restaurant
- Order accuracy
Be honest and thorough in your responses as this feedback is critical for improving service quality.
Provide Contact Information
At the end of the survey, you will be prompted to enter your personal contact information (email address, mobile number, and address) to receive your reward. Ensure that this information is accurate so that you can receive your coupon.
Submit Your Responses
After completing all questions and providing your contact details, submit your responses. You should receive a validation code via email that can be used to redeem your offer.
Rewards for Participation
Upon completing the survey, participants are typically rewarded with:
- Free Sandwich Coupon: This coupon usually requires a purchase of a large drink.
Benefits of Participation
The Guest Obsessed Survey not only benefits Checkers & Rally’s by providing valuable customer insights but also offers participants several rewards:
- Free Sandwich: Upon completion of the survey, participants typically receive a coupon for a free sandwich on their next visit.
- Entry into Prize Draws: Customers may also qualify for entry into sweepstakes for larger prizes, such as gift cards valued at $100.
- Influence on Future Experiences: By sharing feedback, customers play an essential role in shaping future dining experiences at Checkers & Rally’s.
What types of questions are included in the survey?
The survey typically includes questions such as:
- How satisfied were you with your food?
- Was the staff polite and attentive?
- How would you rate the cleanliness of the restaurant?
- Did you encounter any issues during your visit?
Importance of Customer Feedback
Customer feedback is crucial for any business, especially in the competitive fast-food industry. The insights gained from surveys like Guest Obsessed enable companies to:
- Identify strengths and weaknesses in their service offerings.
- Make informed decisions about menu changes or service improvements.
- Foster stronger relationships with customers by demonstrating that their opinions are valued.
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Common Issues and Troubleshooting
Participants may encounter some common issues while taking the survey:
- Technical Glitches: If there are problems accessing the site or submitting responses, clearing browser cache or switching devices may help.
- Survey Code Issues: Ensure that the correct code from your receipt is entered; codes are usually valid for 14 days post-visit.
- Eligibility Restrictions: Only one survey entry per household per month is typically allowed.
Contact Information
Phone Number
- Rally’s Customer Service: Call 800-800-8072.
Social Media
FAQs
What is the Guest Obsessed Survey?
The Guest Obsessed Survey is a customer feedback program run by Checkers and Rally’s restaurants. It allows customers to share their dining experiences and provide feedback on various aspects of their visit, such as food quality, service, and cleanliness. Participants often receive rewards, such as discounts or coupons, for completing the survey.
Is my personal information safe when taking the survey?
Yes, Guest Obsessed takes privacy seriously. Your personal data will only be used to improve services and will not be shared with third parties without your consent.
Can I participate in the survey multiple times?
You can only complete one survey per household per month. However, if you have multiple receipts from different visits, you may participate again with each receipt.
What happens if I lose my receipt?
Unfortunately, without a valid receipt containing the necessary survey code, you will not be able to participate in the survey.
Conclusion
Thank you for taking the time to read this post; your interest in participating makes a difference. We hope you enjoy your next visit and take part in the survey to let your voice be heard! Happy dining!