Are you a fan of Firehouse Subs and looking for an opportunity to win big while sharing your dining experience? The customer satisfaction survey at FirehouseListens.com offers you exactly that chance.
Through this comprehensive feedback mechanism, you can not only help improve your favorite sandwich shop but also get a chance to win $500 in their monthly sweepstakes entry.
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What is the FirehouseListens Survey?
The FirehouseListens survey is an official customer experience initiative designed to gather valuable consumer insights about your visits to Firehouse Subs. This online survey participation platform allows customers to provide detailed restaurant feedback about their dining experiences while entering a monthly prize drawing with significant cash rewards.
Eligibility Requirements for FirehouseListens
Before you enter to win cash prize, ensure you meet these survey eligibility criteria:
- Must be at least 16 years old (18 in some locations)
- Legal resident of the United States, Puerto Rico, or Canada (excluding Quebec)
- Not an employee or immediate family member of Firehouse Subs
- Limited to one entry per month per person
Survey Participation Steps
Visit the Survey Website
- Go to the official FirehouseListens survey website at firehouselistens.smg.com. This is where you will begin the survey process.
Choose Your Language
- Select your preferred language for the survey. The options typically include English and Spanish. You can switch to Spanish by clicking on the “Espanol” link located at the bottom left of the homepage.
Enter Survey Details
- Input the required information from your receipt:
- Validation Number: This is typically an 18-digit code found on your receipt.
- Amount Spent: Enter the total amount you spent during your visit, including cents.
Start the Survey
- Click the “Start” button to begin the survey. This will take you to a series of questions regarding your recent experience at Firehouse Subs.
Answer Survey Questions
- Respond honestly to a series of questions related to your visit. Topics may include:
- Food quality
- Service speed
- Cleanliness of the restaurant
- Overall satisfaction
- Take your time to provide thoughtful answers, as this feedback is valuable for improving service.
Provide Additional Feedback
- If there is an open feedback section, feel free to include any additional comments or suggestions about your experience. This is an opportunity to share specific details that may help the restaurant improve.
Enter Contact Information
- After completing the survey questions, you may be asked to provide some personal information, including:
- Full name
- Postal address
- Year of birth
- Phone number
- This information is necessary for contacting you if you win the sweepstakes.
Submit Your Entry
- Once you have filled out all required fields and answered all questions, review your responses and click on the “Submit” button to finalize your entry into the survey.
Note Any Reward Code
- After submitting, you may receive a validation code or confirmation that you have entered the sweepstakes. Keep this code for future reference, as it may be used for discounts or promotions on your next visit.
Survey Rewards
Beyond the chance to win cash prizes with FirehouseListens, participants can enjoy additional benefits:
- Automatic entry into the $500 monthly drawing
- Free drink offer with your next purchase
- Contribution to restaurant improvement suggestions
- Points through the customer loyalty program
Share Your Experience at Firehouse Subs
The customer opinion survey covers various aspects of your dining experience, including:
- Food quality and taste
- Service speed and friendliness
- Restaurant cleanliness
- Order accuracy
- Overall satisfaction
Monthly Winners of FirehouseListens Contest
The FirehouseListens sweepstakes entry process selects winners monthly. Here’s what happens:
- Twelve winners receive $500 each
- Winners are notified via provided contact information
- Must respond within specified timeframe
- May need to complete eligibility verification
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Alternative Entry Methods
Besides the standard online survey participation, you can enter via mail:
- Write contact information on 3″x5″ card
- Mail to designated address
- Ensure proper postage
- Meet monthly deadline
- Follow submission guidelines
Contact The Firehouse Subs
Method | Details |
---|---|
Phone | 1-888-289-6185 |
rewards@firehousesubs.com | |
Corporate Address | 12735 Gran Bay Parkway, Suite 150, Jacksonville, FL 32258 |
Social Media | Available on Facebook, Twitter, Instagram |
FAQs
When are winners selected for the cash prize?
The monthly winners announcement occurs regularly, with twelve winners selected each month. Winners are chosen randomly from all eligible entries received during the previous month’s period.
Do I need to make a purchase to enter the sweepstakes?
No, while the online survey participation requires a receipt, you can enter without purchase through the mail-in method detailed in the Firehouse Subs sweepstakes rules.
How long does the survey take to complete?
The feedback survey for Firehouse Subs typically takes 5-10 minutes to complete. It’s designed to be thorough yet efficient to respect customers’ time.
What if I lose my receipt before completing the survey?
Without a receipt, you can still participate through the mail-in entry method described in the sweepstakes entry rules.
Conclusion
The FirehouseListens survey offers a win-win opportunity for both customers and the restaurant. While you get the chance to win $500 and receive additional rewards, your feedback helps Firehouse Subs maintain and improve their service quality.
Whether you’re a regular customer or occasional visitor, taking a few minutes to complete the survey could lead to valuable rewards while helping your favorite sandwich shop serve you better.