Take Dunkin’ Customer Survey at Dunkinrunsonyou.com – Get Free Donut

Are you a Dunkin’ fan looking to score free treats while helping your favorite coffee and donut chain improve its service? Look no further than the Dunkin’ customer experience survey, available at Dunkinrunsonyou.com. In this comprehensive guide, we’ll walk you through everything you need to know about participating in the survey and claiming your reward.

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What Is the Dunkin’ Customer Experience Survey?

The Dunkin’ customer experience survey is a feedback program designed to gather honest opinions from customers about their recent visits to Dunkin’ restaurants. Taking just three minutes to complete, this survey serves as a vital communication channel between customers and the company, helping Dunkin’ enhance its service quality and customer satisfaction.

Why Your Feedback Matters

Dunkin’ values customer opinions and uses survey responses to:

• Evaluate current service standards
• Identify areas for improvement
• Recognize exceptional employees
• Make informed decisions about menu offerings
• Enhance the overall dining experience

The Sweet Reward: What’s In It for You?

As a thank-you for your time and feedback, Dunkin’ offers participants a tempting reward: a free classic donut with the purchase of any medium or larger Dunkin’ beverage. This incentive not only encourages customer participation but also gives you a perfect excuse to try another Dunkin’ creation during your next visit.

Dunkin Survey Eligibility Requirements

Before you rush to take the survey, make sure you meet these essential criteria:

• Age Requirement: Participants must be 18 years or older
• Purchase Necessary: You need a recent Dunkin’ purchase receipt
• Time Constraint: The survey must be completed within three days of your purchase
• Participation Limit: One survey submission per receipt
• Eligibility Restrictions: Dunkin’ employees and their immediate family members cannot participate

What You’ll Need to Participate

To successfully complete the survey, you’ll need:

• A valid Dunkin’ purchase receipt containing:
  • An 18-digit survey code, or
  • Alternative information including:
    • Store (PC) 6-digit number
    • Date of service
    • Time of visit
    • Order number
    • Type of visit
• Access to an internet-connected device
• A few minutes of your time
• Basic understanding of English or Spanish (the two available survey languages)

Step-by-Step Guide to Completing the Dunkin Survey

Step 1: Access the Survey Portal

Navigate to www.dunkinrunsonyou.com using your preferred web browser. The site was previously known as telldunkin.com, but all surveys are now conducted through the new platform.

Step 2: Choose Your Language

Select your preferred language (English or Español) from the homepage to proceed with the survey.

Step 3: Enter Your Receipt Information

You have two options:

• Enter the 18-digit survey code from your receipt
• If you don’t have a survey code, use the alternative survey link and provide the required store visit details

Step 4: Share Your Feedback

The survey will guide you through various aspects of your Dunkin’ experience, including:

• Overall satisfaction with your visit
• Likelihood to recommend Dunkin’ to others
• Specific ratings for:
  • Speed of service
  • Restaurant cleanliness and appearance
  • Product taste and quality
  • Staff friendliness
  • Order accuracy
  • Menu variety

Step 5: Claim Your Reward

Upon completion, you’ll receive a QR code for your free classic donut. You can either:

• Save the QR code image on your mobile device
• Print a physical copy of the code

Dunkin Survey Question Categories

The survey covers several key areas to help Dunkin’ evaluate and improve its service:

• Customer Service
  • Staff greeting practices
  • Use of courteous language (“please” and “thank you”)
  • Overall friendliness and professionalism
• Product Quality
  • Coffee beverages
  • Donut selection
  • Espresso drinks
  • Other food items
• Restaurant Operations
  • Service speed
  • Order accuracy
  • Restaurant cleanliness
  • Overall atmosphere

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Why Customer Feedback Matters to Dunkin’

Dunkin’ relies on customer feedback to maintain its position as a leading coffee and donut chain. Your survey responses help the company:

• Track customer satisfaction trends
• Train and motivate employees
• Develop new products and services
• Improve store operations
• Create better customer experiences

Need Help? Support Options Available

If you encounter any issues while taking the survey, Dunkin’ offers several support channels:

• Phone: 800-859-5339
• Email: customerservice@dunkinbrands.com
• Website: www.dunkindonuts.com/en/about/contact-us

FAQs

What is the Dunkin’ Customer Survey?

The Dunkin’ Customer Survey is a feedback program that allows customers to share their dining experience and provide insights about their recent visit to a Dunkin’ restaurant.

How long does the survey take to complete?

The survey takes approximately 3 minutes to finish.

What reward do I get for completing the survey?

You’ll receive a coupon code for a free classic donut with the purchase of a medium or larger Dunkin’ beverage.

How long is the survey reward valid?

The coupon code is valid for 14 days after completing the survey.

What if my survey code doesn’t work?

If your survey code expires (within three days of purchase), you can still try the survey entry without a code.

Conclusion

Thank you for taking the time to read through this guide and potentially participate in the survey. Your voice matters, and Dunkin’ genuinely wants to hear from you!