The Dollar General Survey! By participating in this customer feedback survey, you can express your opinions on Dollar General’s products and services, helping the company improve while also entering to win exciting rewards.
In this article, we’ll guide you through the survey process, explain how to enter, and highlight the benefits of sharing your feedback. Get ready to learn everything you need to know about the Dollar General survey and how it can reward you!
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Purpose of the Survey
Dollar General conducts this survey to collect valuable insights from its customers. The feedback helps the company improve various aspects, including:
- Product Quality: Understanding customer satisfaction with the products offered.
- Staff Friendliness: Evaluating the demeanor and helpfulness of employees.
- Store Environment: Gathering opinions on cleanliness, organization, and overall shopping experience.
- Customer Service: Assessing how well employees handle inquiries and issues.

How to participate in the Dollar General Survey?
To participate in the Dollar General Survey, follow these simple steps:
- Obtain Your Receipt: Ensure you have a recent purchase receipt that contains the survey code.
- Visit the Survey Portal: Open the DG Customer First Survey website.
- Choose Your Language: You can switch between English and Spanish if needed.
- Enter Required Information: Input your survey code, store number, and the time of your visit as indicated on your receipt.
- Start the Survey: Click on the ‘START’ button to begin.
- Answer Survey Questions: Respond to questions regarding your shopping experience and purchases. The answers will typically be in a rating format.
- Complete the Survey: After answering all questions, click on ‘NEXT’ to proceed.
- Provide Your Details: Fill in your name, address, phone number, and email address.
- Submit Your Entry: Click on the ‘NEXT’ button to finalize your survey participation, which will enter you into the sweepstakes for a chance to win a gift card.
Entry Methods
- Online Entry: Participants can enter the sweepstakes by completing the survey online at dgcustomerfirst.com. After answering all questions, they must provide personal information such as name, address, phone number, and email address.
- Mail-In Entry: If participants do not have a purchase receipt or wish to enter without making a purchase, they can submit a mail-in entry. This involves sending a handwritten card with their complete name, address, phone number, email address, and date of birth to:
Rewards of the Dollar General Survey
- Grand Prize: A $100 Dollar General gift card.
- Additional Prizes: Other promotional items may also be offered depending on current campaigns.
Rules and Regulations of the Dollar General Survey
- Age Requirement: Participants must be at least 18 years old to take the survey.
- Eligibility: The survey is open only to residents of the 50 United States and the District of Columbia. Employees of Dollar General, their family members, and individuals associated with partner companies are not eligible to participate.
- Survey Timing: Participants must complete the survey within the designated sweepstakes period following their purchase.
- Non-Transferable Offers: The rewards from the survey cannot be exchanged for cash or combined with any other offers.
- Device Compatibility: Participants can take the survey using any device, including smartphones, tablets, or computers.
- Language Options: The survey is available in both English and Spanish.
- Contact Information: A valid email address and phone number are required for participation.
- Receipt Requirement: Participants must have a Dollar General receipt that includes the survey code necessary to access the survey.
About of the Dollar General company
Dollar General Corporation is an American discount retail chain founded in 1939 in Scottsville, Kentucky. Initially established as a family-owned business called J.L. Turner and Son by James Luther Turner and his son Cal Turner, the company focused on selling goods at low prices. In 1955, the name was changed to Dollar General, inspired by the concept of offering items for a dollar based on promotional events known as Dollar Days.
The company went public in 1968 and has since expanded significantly, operating over 20,000 stores across the contiguous United States and Mexico as of early 2024. Dollar General primarily serves rural and suburban areas, providing a wide range of products including food, health and beauty items, cleaning supplies, and seasonal merchandise at affordable prices.
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Dollar General Customer Service
Here are the key features of Dollar General’s customer service:
- Toll-Free Number: Customers can reach Dollar General’s corporate customer service at (800) 678-9258. This number is available for general inquiries, product information, and assistance with shopping experiences.
- Online Store Support: For issues related to online shopping, customers can call (877) 463-1553.
- Email Support: Customers can also contact Dollar General via email for assistance. The email address for online support is digitalcare@dollargeneral.com.
- Hours of Operation: Customer service representatives are available to assist from 8 AM to 9 PM CDT, but the service is not available 24/7.
DGCustomerFirst.Com Survey On Social Media
You can follow the dgcustomerfirst survey through its social media platforms, which are given below:
FAQs
What if I don’t have my Dollar General receipt?
Unfortunately, you cannot participate in the survey without a recent receipt that includes the survey code. It is advisable to keep your receipts after shopping.
How many times can I take the survey?
You can complete one survey per receipt per month. If you have multiple receipts, you can participate multiple times, but each entry must be based on a different purchase.
What should I do if I encounter issues completing the survey?
If you experience difficulties, ensure that you have entered the correct survey code and that you haven’t exceeded your participation limit. You can also reach out to customer service for assistance.
How can I check my Dollar General gift card balance?
To check your gift card balance, visit the official Dollar General website and follow the instructions provided for checking balances.
Who owns Dollar General?
Dollar General is a publicly traded company founded in 1939 by James Luther Turner and Cal Turner. It operates thousands of stores across the United States.
Conclusion
We appreciate you taking the time to read this post and learn about how to participate in the survey. Your opinions truly matter! Thank you for being a part of the Dollar General community, and we wish you the best of luck in the sweepstakes!