Chili’s Grill & Bar offers an engaging way for customers to provide feedback through their online survey at www.chilis-survey.com. This initiative not only aims to enhance the dining experience but also provides participants with a chance to win cash prizes, including a $1,000 grand prize.
This article delves into the details of the Chili’s survey, including its purpose, eligibility requirements, how to participate, and the rewards involved.
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Purpose of the Chili’s Survey
The primary goals of the Chili’s survey include:
- Engagement and Loyalty: By incentivizing participation with cash prizes, Chili’s fosters a loyal customer base that feels valued and heard.
- Gathering Feedback: Collecting honest feedback from customers helps Chili’s identify areas for improvement.
- Enhancing Customer Experience: Insights from the survey enable the restaurant to refine its menu offerings and service protocols.
Eligibility Requirements
To participate in the Chili’s survey, certain prerequisites must be met:
- Age: Participants must be at least 18 years old.
- Receipt: A recent purchase receipt from Chili’s is required. The receipt must contain a unique survey invitation code and should be dated within the last four days.
- Language: Participants should be proficient in either English or Spanish, as these are the languages available for the survey.
- Internet Access: A stable internet connection is necessary to complete the survey online.
How to Participate in the Survey
Completing the Chili’s survey is a straightforward process. Here’s a step-by-step guide:
- Visit the Survey Website: Go to www.chilis-survey.com.
- Select Language: Choose between English or Spanish.
- Enter Receipt Code: Input the twelve-digit code found on your receipt.
- Answer Questions: Respond to various questions about your dining experience, covering aspects such as service quality, food taste, cleanliness, and overall satisfaction.
- Provide Personal Information: At the end of the survey, you’ll need to enter your name, phone number, and email address to enter the sweepstakes.
- Submit Your Feedback: After completing all questions, submit your responses.
The survey typically takes about 5-10 minutes to complete.
Rewards for Participation
Upon completing the survey, participants are automatically entered into the Chili’s sweepstakes for a chance to win cash prizes:
- Daily Prize: One winner will receive $1,000 cash.
- Weekly Prizes: Three winners will each receive $500.
Importantly, no purchase is necessary to enter the sweepstakes; however, completing the survey is mandatory for participation in the prize draw.
Customer Experience Focus
Chili’s places significant emphasis on customer experience, which is reflected in their survey design. Questions typically focus on:
- Quality of food and beverages
- Speed of service
- Cleanliness of the restaurant
- Staff professionalism and friendliness
Terms and Conditions
There are specific terms and conditions associated with participating in the Chili’s survey and sweepstakes:
- Each participant can only enter once per receipt.
- Employees of Chili’s and their immediate families are not eligible to participate.
- Participants must provide accurate contact information; failure to do so may result in disqualification from winning prizes.
- All entries must comply with local laws and regulations.
For complete details on rules and eligibility, participants are encouraged to review the terms available on the survey website.
Customer Support
For any inquiries or assistance regarding the survey or rewards program, customers can reach out via several channels:
- Phone Support: Call 1-800-983-4637 (available Monday through Friday from 9 AM to 5 PM).
- Online Contact Form: Available on Chili’s official website.
- Social Media: Engage with Chili’s on platforms like Facebook and Twitter for updates and promotions.
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FAQs
What is the Chili’s Customer Satisfaction Survey?
The Chili’s Customer Satisfaction Survey is an online feedback tool that allows customers to share their experiences after dining at Chili’s. It aims to collect insights on various aspects of the service, food quality, and overall dining experience.
Can I participate if I don’t have a receipt?
You need a valid receipt with a survey invitation code to participate in the survey. However, you may still enter the sweepstakes through other means as specified on their website.
How often can I take the survey?
Participants can enter once per receipt. Multiple entries from different receipts are allowed, but each must be from separate visits.
What happens if I win a prize?
Winners will be notified via the contact information provided in the survey. Prizes must be claimed within a specified timeframe as outlined in the sweepstakes rules.
Where can I find more information about the survey and sweepstakes?
For detailed information about rules and eligibility, visit www.chilis-survey.com or contact customer support through their official website.
Conclusion
Thank you for taking the time to explore the Chili’s Customer Satisfaction Survey at www.chilis-survey.com! By sharing your thoughts, you not only help Chili’s enhance their services and menu but also get a chance to win exciting cash prizes, including $1,000!
Your feedback is invaluable in shaping a better dining experience for everyone. We appreciate your engagement and hope you feel empowered to make your voice heard. Enjoy your next visit to Chili’s, and best of luck in the sweepstakes!