Caferiolistens.SMG.com – Cafe Rio Survey – Win Coupon Code

The Cafe Rio Listens survey program is your chance to share your dining experience and get rewarded for your valuable feedback! Whether you’ve just enjoyed their fresh Mexican grill dishes or want to help improve their service, this guide will walk you through everything about the Cafe Rio customer feedback survey.

From survey rules and eligibility requirements to step-by-step instructions on how to complete the survey at caferiolistens.smg.com, we’ve got you covered!

Plus, you’ll discover how your honest feedback can earn you special discounts and free menu items on your next visit. Ready to turn your recent Cafe Rio receipt into awesome rewards? Let’s dive in and learn all about it!

Purpose of the Cafe Rio Survey

The primary objective of the Cafe Rio Listens survey is to collect customer feedback regarding their experiences at Cafe Rio locations. By understanding customer preferences and satisfaction levels, Cafe Rio can make informed decisions about menu offerings, service improvements, and overall restaurant ambiance. This feedback loop is vital for maintaining high standards and ensuring that customers feel valued.

Eligibility Requirements

To participate in the Cafe Rio Listens survey, individuals must meet specific criteria:

• Age: Participants must be at least 18 years old.
• Residency: Only legal residents of the United States are eligible.
• Receipt Requirement: A recent purchase receipt from Cafe Rio is necessary, which includes a unique survey code.
• Language Proficiency: Participants should have a basic understanding of either English or Spanish.

Survey Rules and Regulations

Here are the essential rules governing participation in the Cafe Rio Listens survey:

Survey Name	Cafe Rio Customer Satisfaction Survey
Time to Complete	5-10 minutes
Receipt Validity Period	3 days
Survey Coupon Validity Period	30 days
Website Link	www.caferio.com
Survey Page	caferiolistens.smg.com
Rewards	Coupon codes or free meals

• One Survey Per Receipt: Customers can only complete one survey per purchase receipt.
• Purchase Required: A valid purchase at Cafe Rio is mandatory to take part in the survey.
• Employee Exclusion: Employees and their immediate family members are not eligible to participate.
• Coupon Redemption: The coupon code received upon completion of the survey must be redeemed within 30 days.
• Feedback Importance: Participants are encouraged to provide honest feedback, as it directly influences improvements in service and menu offerings.

How to Participate

Participating in the Cafe Rio Listens survey is straightforward. Here’s a step-by-step guide:

• Visit the Survey Website: Go to caferiolistens.smg.com.
• Select Language: Choose your preferred language (English or Spanish).
• Enter Receipt Information: Input the required details from your receipt, including:
  • Three-digit store number
  • Date of visit
  • Time of visit
  • Check number

• Complete the Survey: Answer questions regarding your experience, focusing on aspects like food quality, service speed, and cleanliness.
• Submit Your Responses: After completing all questions, submit your feedback.
• Receive Validation Code: A coupon code will appear on your screen, which you should note down for future use.

Rewards for Participation

Upon completing the survey, participants receive a validation code that can be redeemed for various rewards during their next visit to Cafe Rio. The rewards may include:

• Discounts on future purchases
• Free items such as appetizers or desserts

The specific reward may vary based on location and promotional offers at the time of participation.

Importance of Customer Feedback

The feedback collected through the Cafe Rio Listens survey plays a crucial role in shaping the restaurant’s operations. Insights gained from customer experiences help identify areas needing improvement, such as service speed or food quality. For instance, if multiple customers report issues with wait times during peak hours, management can address staffing needs accordingly.

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Contact information

For those seeking to contact Cafe Rio, here are the essential details for customer service:

Customer Service Contact Information

• Phone Numbers:
  • Toll-Free Number: (888) 660-1643
  • Customer Service: (844) 914-4438 (for inquiries related to gift cards)
  • Corporate Headquarters: (801) 441-5000
• Email Addresses:
  • For general customer service inquiries: customercare@caferio.com
  • For gift card inquiries: giftcards@caferio.com
  • For media inquiries: social@caferio.com
  • For legal matters: privacyofficer@caferio.com

Additional Information

• Mailing Address:
  • Cafe Rio Mexican Grill
  • Salt Lake City, Utah, United States

Frequently Asked Questions

What if I encounter issues while taking the survey?

If you face difficulties accessing or completing the survey, you can contact Cafe Rio’s customer service via their official website or social media channels for assistance.

Can I take the survey more than once?

No, each receipt can only be used for one survey entry. However, if you have multiple receipts from different visits, you can participate separately for each one.

What happens if my receipt expires?

Receipts are valid for three days after your visit. If you miss this window, you will need a new purchase receipt to participate in the survey.

Are employees allowed to participate?

No, employees and their immediate family members are not eligible to take part in the survey.

Conclusion

Thank you for reading this post and considering participating in the survey. We appreciate your time and insights—together, we can make Cafe Rio even better!