Bobevanslistens.smg.com – Get $4 Off – Bob Evans Survey

Looking to save money on your next meal while helping improve restaurant service? The Bob Evans restaurant chain offers customers a fantastic opportunity to earn a $4 off coupon through their customer feedback program.

In this comprehensive guide, we’ll walk you through everything you need to know about the Bob Evans survey at bobevanslistens.smg.com.

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About the Bob Evans Farms

Founded in 1948 by Bob Evans in New Albany, Ohio, Bob Evans Restaurants has grown into a prominent chain specializing in homestyle meals. The company operates 436 locations across various states, focusing on providing a country-living dining experience. After several acquisitions and structural changes, including the sale of its restaurant division to Golden Gate Capital in 2017 and later acquisition by Post Holdings, Bob Evans has maintained its reputation for quality food and customer service.

The Importance of Customer Feedback

Customer feedback is crucial for any business, especially in the competitive food industry. Surveys like the one offered at bobevanslistens.smg.com serve multiple purposes:

• Understanding Consumer Preferences: By collecting data on customer experiences and preferences, Bob Evans can tailor its menu and services to better meet consumer needs.
• Enhancing Customer Loyalty: Offering incentives such as discounts encourages customers to participate in surveys, fostering a sense of loyalty and engagement with the brand.
• Driving Innovation: Insights gained from surveys can lead to new product developments or improvements in service delivery.

Survey Requirements and Eligibility

Before starting the service evaluation survey, ensure you meet these criteria:

• Must be 18 years or older
• Need a valid receipt from a recent visit
• Complete the survey within 3 days of your visit
• Access to an internet-connected device
• Basic English or Spanish language proficiency

rewards of Participating in the Survey

When you complete the guest experience survey, you’ll receive:

• A $4 off coupon for your next visit
• The opportunity to influence restaurant improvements
• Access to exclusive promotional code offers
• Entry into the restaurant loyalty program

How to Take Bob Evans Survey

To participate in Bob Evans survey, follow these simple steps:

• Prepare Your Receipt:
  • Ensure you have a valid purchase receipt from a Bob Evans restaurant. The receipt should contain a 20-digit survey code, which is necessary to access the survey.
• Visit the Survey Website:
  • Open your web browser and go to the official survey website: bobevanslistens.smg.com.

• Select Your Language:
  • Choose your preferred language for the survey. You can select either English or Spanish. If you choose Spanish, click on the “Español” option.
• Enter the Survey Code:
  • Input the 20-digit survey code found on your receipt into the designated field on the website. Make sure to enter it without any spaces or dashes.

• Start the Survey:
  • Click the “Start” button to begin the survey process.
• Answer Survey Questions:
  • Respond to all questions honestly based on your recent dining experience at Bob Evans. Questions may cover various aspects such as food quality, service, cleanliness, and overall satisfaction.
  • You may also be asked to rate specific elements of your visit on a scale (e.g., satisfied to dissatisfied).
• Provide Additional Feedback:
  • If prompted, use any open-ended sections to provide additional comments or suggestions regarding your experience.
• Enter Personal Information:
  • At some point during the survey, you may need to enter your contact information (such as your name and email address) for reward validation purposes.

• Submit Your Responses:
  • After answering all questions, review your responses and click the “Submit” button to complete the survey.
• Receive Your Validation Code:
  • Upon successful submission, you will receive a validation code displayed on your screen. Write this code down or take a screenshot for future reference.
• Redeem Your Reward:
  • Use this validation code during your next visit to Bob Evans to redeem your reward (typically a discount coupon). Ensure you keep your receipt, as it may be required for redemption.

How to Redeem Bob Evans Survey Code

After completing the dining feedback form, you’ll receive a validation code. To get discount at Bob Evans:

• Write down your validation code
• Visit any Bob Evans restaurant
• Present the code with your order
• Enjoy your meal discount

Customer Satisfaction at Bob Evans

The restaurant chain prioritizes food quality feedback through their online feedback tool. This commitment to customer satisfaction has helped them maintain high standards across their locations. The customer engagement survey provides valuable data about:

• Food quality and taste
• Service speed and efficiency
• Restaurant cleanliness
• Staff friendliness
• Overall dining experience reviews

Best Deals at Bob Evans

Beyond the survey rewards, there are several ways to save:

• Join the restaurant feedback program
• Sign up for email newsletters
• Follow social media for special offers
• Participate in seasonal promotions
• Use the reward program benefits

Impact of Customer Reviews

Your customer reviews through the survey help:

• Improve menu items
• Enhance service quality
• Train staff better
• Maintain cleanliness standards
• Develop new offerings

Common Survey Questions

The online surveys for discounts typically ask about:

• Your recent visit date and time
• Items ordered
• Service quality
• Restaurant atmosphere
• Overall satisfaction
• Likelihood to recommend
• Areas for improvement

Customer Loyalty Program Benefits

Beyond the survey rewards, the customer loyalty program offers:

• Birthday rewards
• Special member pricing
• Early access to promotions
• Exclusive offers
• Points for purchases

Contact information

To contact Bob Evans for customer service, you can use the following information:

Customer Service Phone Numbers

• General Customer Service: (866) 525-5214
• Farm Office: (740) 245-5304
• Bob Evans Farms (General Inquiries): (800) 939-2338
• Discounts/Rewards/Cashback: (877) 824-3568 ext 3405
• Ethics Hotline: (866) 525-5214

Email Contacts

• General Inquiries: hris_support@bobevans.com
• Discounts/Rewards/Cashback: support@wgiftcard.com
• Consumer Relations: beconsumerrelations@bobevansfoods.com
• Media Inquiries: press@bobevansfoods.com

Corporate Office Address

Bob Evans Farms, LLC
8200 Walton Parkway
New Albany, Ohio 43054
United States

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FAQs

How long does it take to complete the survey?

The survey typically takes about 5 to 10 minutes to complete.

Is there a reward for completing the survey?

Yes, upon completion of the survey, participants receive a validation code that can be redeemed for a discount (usually $4 off) on their next visit to a Bob Evans restaurant.

How do I redeem my reward?

To redeem your reward, present your receipt along with the validation code during your next visit to any Bob Evans restaurant within 30 days of completing the survey.

Can I participate in the survey more than once?

You can participate multiple times if you have different receipts from separate visits. Each receipt allows for one entry into the survey.

What if I have issues while taking the survey?

If you encounter any problems while completing the survey, you can contact Bob Evans customer service at (866) 525-5214 for assistance.

Are there any restrictions on who can participate?

Employees of Bob Evans and their immediate family members are not eligible to participate in the survey.

Conclusion

The Bob Evans customer feedback survey offers a win-win opportunity for both diners and the restaurant. By spending a few minutes sharing your experience, you not only earn valuable discounts but also help improve the dining experience for all customers. Remember to keep your receipt handy and complete the survey within the specified timeframe to claim your reward.