Are you a Hollister fan looking to save money on your next purchase while helping improve the shopping experience? The TellHCO.com customer satisfaction survey offers exactly that – a chance to share your feedback and earn a $10 discount on your next shopping trip. Let’s dive into everything you need to know about participating in the Hollister survey.
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What is the TellHCO Survey?
The TellHCO survey is Hollister Co.’s official customer feedback program designed to gather honest opinions about their products, services, and overall shopping experience. Whether you shop at their physical stores or online, your feedback helps Hollister enhance their offerings and customer service.
When you complete the survey, you’ll receive a $10 off coupon that can be used on your next purchase of $50 or more at any Hollister store. The survey typically takes about 5 minutes to complete, making it a quick and easy way to earn savings on your future purchases.
Survey Eligibility Requirements
Before participating in the survey, make sure you meet these requirements:
- Must be a legal resident of the United States
- Must be at least 18 years old
- Must have a recent Hollister purchase receipt
- Need access to a computer, smartphone, or tablet with internet connection
- Cannot be an employee of Hollister Co. or their immediate family member
Important Rules to Remember
To successfully participate in the survey and receive your reward, keep these rules in mind:
- One receipt equals one survey entry
- The $10 discount coupon is only valid on purchases of $50 or more
- Your coupon must be used within 30 days of completing the survey
- The discount cannot be combined with other promotional offers
- The coupon has no cash value and cannot be sold or transferred
- Each survey code from your receipt can only be used once
How to Complete the TellHCO Survey
Follow these simple steps to participate in the survey and claim your reward:
Step 1: Make a Purchase
First, you’ll need to make a purchase at any Hollister store or through their website. Keep your receipt safe, as you’ll need it to participate in the survey.
Step 2: Visit the Survey Website
Go to www.tellhco.com using your preferred web browser. The survey website is optimized for both desktop and mobile devices, making it easy to complete the survey from anywhere.
Step 3: Enter Receipt Information
You’ll need to enter the survey code found on your Hollister receipt. Make sure to input this information carefully, as incorrect entries will not be accepted.
Step 4: Complete the Survey
Answer all questions honestly about your shopping experience. The survey typically covers various aspects such as:
- Overall satisfaction with your shopping experience
- Product quality and selection
- Store cleanliness and atmosphere
- Staff friendliness and helpfulness
- Pricing and value for money
- Likelihood to recommend Hollister to others
Step 5: Receive Your Reward
Upon completion, you’ll receive instructions on how to claim your $10 discount coupon. Make sure to write down or save the coupon code for your next purchase.
Current Customer Satisfaction Ratings
Based on recent survey data, Hollister maintains strong customer satisfaction scores across various aspects of their business:
- Customer Service: 4.2/5.0
- Store Cleanliness: 4.3/5.0
- Product Quality: 4.0/5.0
- Wait Time: 4.0/5.0
- Overall Rating: 4.1/5.0
These ratings demonstrate Hollister’s commitment to maintaining high standards across their operations.
Why Your Feedback Matters
Hollister uses survey responses to:
- Improve product selection and quality
- Enhance customer service training
- Optimize store layouts and design
- Adjust pricing strategies
- Develop more effective marketing campaigns
Your honest feedback helps Hollister make informed decisions about future improvements and ensures better shopping experiences for all customers.
About Hollister Co.
While many believe Hollister was founded in 1922 (a date you’ll often see on their clothing tags), the company actually opened its first store in 2000 as a division of Abercrombie & Fitch Co. The brand has grown significantly since then, now operating over 578 retail locations across the United States, Canada, United Kingdom, Hong Kong, Shanghai, and South Korea.
Hollister primarily targets young adults between 18-24 years old, offering casual clothing with a California-inspired style. The brand has successfully maintained its position as one of the most popular casual fashion labels among teenagers and young adults in the United States.
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Making the Most of Your Survey Experience
To ensure the best possible survey experience and maximize its value for both you and Hollister, consider these tips:
- Complete the survey soon after your purchase while the experience is fresh in your mind
- Set aside enough time to provide thoughtful responses
- Be specific in your feedback, especially regarding any issues or positive experiences
- Keep your receipt in good condition to ensure the survey code is legible
- Note the expiration date of your reward coupon once received
Tips for Using Your $10 Discount
To make the most of your survey reward:
- Plan your next purchase to meet the $50 minimum requirement
- Check for any seasonal sales that might help you maximize your savings
- Remember to use the coupon before its 30-day expiration
- Consider combining your purchase with regular store promotions when allowed
- Keep track of the coupon’s expiration date to ensure you don’t miss out
Customer Loyalty Program
Beyond the survey reward program, Hollister offers additional ways to save through their loyalty program. Regular participants in the survey program often report higher satisfaction with their Hollister shopping experience, as they feel their voice is being heard while earning rewards for their feedback.
FAQs
How much time does the survey take to complete?
The survey typically takes about 5 minutes to complete. It’s designed to be quick and straightforward while collecting valuable feedback.
How much is the reward for completing the survey?
You’ll receive a $10 off coupon that can be used on purchases of $50 or more at Hollister stores.
What if my coupon doesn’t work?
If you have issues with your coupon, bring both the coupon and your original receipt to a Hollister store and speak with a manager for assistance.
Conclusion
The TellHCO.com survey represents Hollister’s commitment to customer satisfaction and continuous improvement. By participating in the survey, you not only help shape the future of your shopping experience but also earn valuable rewards for your next purchase. The process is straightforward, the time investment is minimal, and the benefits are worthwhile for regular Hollister shoppers.