Portillo’s Survey at www.portillos.com/survey – Win Free French Fries

The Portillo’s Survey This exciting survey gives you the opportunity to share your thoughts about your recent dining experience at Portillo’s and, in return, you can score a free large fry on your next visit!

In this post, we’ll walk you through everything you need to know about participating in the survey, including how it works, what rewards you can earn, and tips for making the most of your feedback.

Whether you’re a regular customer or trying Portillo’s for the first time, this guide will help you enjoy tasty fries on the house!

Understanding the Portillo’s Survey

The Portillo’s Survey is designed to collect customer feedback regarding their dining experiences. This feedback is crucial for Portillo’s as it seeks to improve its services, menu offerings, and overall customer satisfaction. By participating in the survey, customers can voice their opinions on various aspects of their visit, including:

• Food quality
• Service efficiency
• Restaurant cleanliness
• Overall experience

The insights gained from this survey allow Portillo’s to make informed decisions that enhance the dining experience for all customers.

Portillo’s Survey Details

Survey Name	Portillo’s Guest Satisfaction Survey
URL	Tellportillos.smg.com
Company	Portillo’s
Method of survey	Online
Is a purchase necessary?	Yes
Is a purchase Receipt required?	Yes
Survey Reward	Discount coupon
Coupon code validity	90 days validity
Receipt validity	Four days validity
Entry limitation	One entry allowed

Portillo’s Survey Requirements and Rules

Below are the key points you need to know:

Requirements for Participation

Before participating in the Portillo’s Survey, ensure you meet the following requirements:

• Age Requirement: Participants must be at least 16 years old.
• Legal Residency: You must be a legal resident of the United States.
• Language Proficiency: A basic understanding of English or Spanish is necessary.
• Purchase Receipt: A valid receipt from a recent visit to Portillo’s is required to participate in the survey.
• Device and Internet Access: You need a device (PC, smartphone, tablet) with a stable internet connection.

Rules and Regulations

To ensure a smooth participation process, adhere to these rules:

• Each participant can only complete the survey once per receipt.
• Employees of Portillo’s and their immediate family members are not eligible to participate.
• Your receipt is valid for only 30 days from the date of purchase.
• Rewards received from completing the survey are non-transferable and cannot be exchanged for cash.
• Each reward is valid for one person only.

How to Participate in the Portillo’s Survey

Participating in the Portillo’s Survey is simple and can be done online. Here’s a step-by-step guide:

• Visit the Official Survey Website: Go to www.portillos.com/survey to access the survey.
• Choose Your Language: Select your preferred language for the survey. It is available in both English and Spanish.
• Enter Your Receipt Information: Input the 20-digit survey entry code found on your purchase receipt. This code is essential for starting the survey.

• Click on the “START” Button: After entering your code, click “START” to begin the survey.
• Answer Survey Questions: You will be presented with a series of questions related to your last visit to Portillo’s. These questions will cover various aspects of your experience, including:
  • Food quality
  • Service and staff friendliness
  • Cleanliness of the restaurant
  • Overall satisfaction
• Rate Your Experience: Provide honest ratings based on your experience, using a scale from satisfied to dissatisfied.
• Provide Personal Information: At the end of the survey, you may be asked to enter some personal information, such as your name, contact number, and email address.

• Submit Your Feedback: Once you have completed all questions and provided your information, submit the survey.
• Receive Your Reward: After submission, you will receive a validation code that can be redeemed for rewards, such as free French fries or discounts on future purchases.

Rewards for Participating in the Survey

One of the most appealing aspects of participating in the Portillo’s Survey is the opportunity to receive rewards. Customers who complete the survey can expect:

• Free French fries
• Discounts on future purchases
• Entries into monthly sweepstakes for larger prizes, such as gift cards

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How to Redeem Rewards

To redeem your rewards:

• Present it when placing your order to enjoy your reward.
• Write down the validation code provided at the end of the survey.
• Bring your receipt along with this code during your next visit to any Portillo’s location.

What kind of questions will I be asked?

The survey includes questions about:

• Overall satisfaction with your visit
• Quality of food
• Staff friendliness and service
• Cleanliness of the restaurant
• Menu variety

Your honest feedback helps Portillo’s improve its services.

Importance of Customer Feedback

Customer feedback is vital for any restaurant chain, and Portillo’s is no exception. The insights gathered from surveys help the company identify strengths and weaknesses in its operations. Here are some key reasons why customer feedback matters:

• Improving Services: Feedback allows Portillo’s to understand what customers appreciate and what needs improvement.
• Menu Development: Customer preferences can influence menu changes or new item introductions.
• Enhancing Customer Loyalty: When customers see that their feedback leads to positive changes, they are more likely to return.

About Portillo’s

Portillo’s is a renowned fast-casual restaurant chain based in the Chicago area, famous for its Chicago-style hot dogs, Italian beef sandwiches, and a variety of other delicious offerings.

Founded in 1963 by Dick Portillo, the chain has grown from a small hot dog stand known as “The Dog House” to a beloved brand with over 86 locations across several states.

This article will delve into the history, menu, and unique dining experience that Portillo’s provides, highlighting why it has become a staple in American fast-casual dining.

Contact Information

To contact Portillo’s for any inquiries, feedback, or assistance, you can use the following contact information:

Phone Numbers

• General Customer Service: 1 (855) 483-0440 (Toll-Free)
• Catering Services: 1 (866) YUMBEEF (1-866-986-2333)

Corporate Office Address

For written correspondence or to visit in person, you can reach out to:

• Portillo’s Hot Dogs, LLC
  • 2001 Spring Road, Suite 400
  • Oak Brook, IL 60523
  • United States

FAQs

What is the Portillo’s Survey?

The Portillo’s Survey is a customer feedback initiative that allows patrons to share their experiences regarding food quality, service, and overall satisfaction. By participating, customers can earn rewards such as coupons for free French fries or discounts on future visits.

How long does it take to complete the survey?

The survey typically takes about 15-20 minutes to complete. It consists of various questions about your dining experience.

Can I take the survey more than once?

You can complete the survey multiple times; however, you will only receive a coupon for free fries once every 30 days. The system tracks how often you take the survey.

Conclusion

We truly appreciate you taking the time to read this post and consider sharing your opinions. Your voice matters, and together, we can make Portillo’s even better! Thank you for being part of the Portillo’s family, and we hope to see you enjoying those delicious fries soon!