Official Tops® Survey at TopsListens.com — $100 Gift

Tops® Survey! This survey is your chance to share your thoughts and opinions about the products and services you encountered during your visit. By participating, not only do you help Tops improve its offerings, but you also get a chance to win a $100 gift card!

In this post, we will guide you through everything you need to know about the Tops survey, including how to participate, the benefits of sharing your feedback, and what rewards await you. So, let’s dive in and discover how your voice can make a difference while enjoying the opportunity for some exciting rewards!

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Purpose of the Survey

The primary goal of the TopsListens survey is to gather insights from customers that can help the company identify strengths and weaknesses in its operations. This feedback is crucial for:

• Improving Customer Experience: By understanding what customers appreciate and what they find lacking, Tops can make informed decisions to enhance store operations.
• Engaging Customers: The survey fosters a relationship between Tops and its customers by valuing their opinions and encouraging them to participate in shaping the shopping experience.
• Identifying Trends: Regular feedback helps Tops keep track of changing consumer preferences and expectations.

Tops® Survey Details

• Survey Name: Tops Friendly Markets Customer Satisfaction Survey
• Website: www.TopsListens.com
• Eligibility: Legal residents of the USA, particularly from New York, Pennsylvania, Vermont, and Ohio, aged 18 and older.
• Entry Limit: One entry per month per email address.
• Reward: Monthly drawing for one $100 gift card.
• Survey Duration: The survey typically takes only a few minutes to complete.

Rules to Participate in Tops® Survey

To participate in the Tops Friendly Markets Survey at TopsListens.com, there are specific rules and requirements that must be adhered to. Below is a comprehensive outline of these rules:

Eligibility Criteria

• Age Requirement: Participants must be 18 years or older at the time of entry.
• Residency: The survey is open only to legal residents of the United States, specifically from New York, Northern Pennsylvania, Vermont, and Ohio.
• Receipt Requirement: A recent purchase receipt from Tops Friendly Markets is necessary to enter the survey. This receipt must contain an Access Number.

Participation Rules

• Survey Timing: Participants can only take the survey within one week after their purchase at a Tops store.
• Entry Limit: Each participant is allowed to enter the survey once per month, using only one email address.
• No Purchase Necessary: While a purchase receipt is required for entry, making a purchase does not increase your chances of winning.
• Employee Exclusion: Employees of Tops Friendly Markets, along with their immediate family members and anyone connected to the company, are not eligible to participate in the survey or sweepstakes.
• Language Requirement: Participants should have a basic understanding of the English language, as the survey is conducted only in English.

Reward at Tops® Survey

• The reward for completing the survey is a chance to win a monthly prize of a $100 gift card for Tops Friendly Markets.
• The prize cannot be transferred, redeemed for cash, or substituted for any other item.

How to Participate in the Tops® Survey

• Visit the Official Website: Go to TopsListens.com. This is the official survey site where you can begin the process.
• Start the Survey: Click on the “Start” button to initiate the survey.

• Select Your Store Location: Choose the state, city, and specific Tops Market location you visited. This helps the survey system identify your store.

• Enter Receipt Information: Input the Access Number located at the bottom of your purchase receipt. You will also need to provide the date and time of your last visit.
• Answer Survey Questions: Respond to a series of questions regarding your shopping experience. The survey typically consists of 10-15 questions focusing on various aspects such as product quality, customer service, and overall satisfaction.
• Rate Your Experience: You will be asked to rate your overall satisfaction and provide feedback on specific elements of your visit.
• Provide Personal Information: After answering all questions, fill in your personal details, including your name, address, phone number, and email address. This information is necessary for entering the sweepstakes.
• Submit Your Entry: Once all fields are completed, click on the “Submit” button to finalize your participation in the survey and enter the sweepstakes for a chance to win a $100 gift card.
• Confirmation Message: After submission, you will receive a confirmation message indicating that your entry has been successfully recorded.

Pros and Cons of Participation

Engaging with the TopsListens survey has its benefits and drawbacks:

Pros:

• Influence on Store Operations: Your feedback directly impacts how Tops improves its services.
• Chance to Win Prizes: Each entry gives you an opportunity to win a $100 gift card monthly.
• Quick Process: The survey takes only a few minutes to complete.
• Anonymity Assured: Participants can provide honest feedback without fear of repercussions.

Cons:

• Limited Prize Availability: Only one winner is chosen each month from all entries.
• Potential for Bias: Feedback may not always reflect true customer sentiment due to varying participant honesty.
• Impact on Employees: Negative reviews could potentially affect employee job security.

Importance of Customer Feedback

Customer feedback through platforms like TopsListens is vital for any retail business. It allows companies like Tops Friendly Markets to:

• Adapt to changing consumer needs
• Enhance product offerings based on customer preferences
• Improve overall shopping experiences

Customer Experience Focus

The survey consists of 10-15 questions that cover various aspects of customer experience:

• Satisfaction with product availability
• Quality of customer service
• Cleanliness and organization of the store
• Overall shopping experience

By analyzing this data, Tops can implement necessary changes to improve service delivery and customer satisfaction.

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Customer Service

• Phone Number: 1-800-522-2522
  (Available Monday to Friday: 8:00 AM to 8:00 PM; Saturday and Sunday: 9:00 AM to 3:00 PM)

Mailing Address

• Tops Markets Consumer Affairs
  PO Box 1027
  Buffalo, NY 14240-1027

Headquarters Information

• Tops Friendly Markets HQ Phone Number: 716-635-5000
• Fax Number: 716-633-0898

FAQs

Do I need a receipt to take the survey?

Yes, you must have a recent purchase receipt from Tops Friendly Markets. The receipt contains an Access Number that you will need to enter during the survey.

How long does it take to complete the survey?

The survey typically takes just a few minutes to complete, usually around 5-10 minutes.

What rewards do I get for completing the survey?

Participants who complete the survey are entered into a monthly drawing for a chance to win a $100 gift card that can be used at any Tops Friendly Markets store.

How often can I enter the sweepstakes?

You can enter the sweepstakes once per month per email address after completing the survey.

What kind of questions are asked in the survey?

The survey includes questions about your recent shopping experience, including satisfaction with product quality, customer service, store cleanliness, and overall experience.

Is there any cost to participate in the survey?

No, there is no cost to participate in the survey; it is free for all customers who meet the eligibility criteria.

How will I know if I won the gift card?

Winners will be notified through the contact information provided during the survey submission process.

Conclusion

Every response counts and contributes to enhancing the shopping experience for everyone. Thank you for being a part of the Tops community! Happy shopping and good luck!