Want to enjoy free drinks at your favorite cheesesteak spot? Learn how the Tellcharleys survey can reward you for sharing your thoughts about your recent visit to Charleys Philly Steaks.
Let’s explore this exciting opportunity to earn rewards while helping improve your dining experience!
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What is the Tellcharleys Survey?
The Tellcharleys.com survey link is an official online survey platform designed by Charleys Philly Steaks to collect valuable customer feedback. This customer service feedback initiative helps the restaurant chain enhance their services while rewarding participants with exciting promotional offers.
Rules and Regulations
- Start the survey by entering the code found on your Charleys Philly Steaks receipt.
- Allocate a few minutes to complete the survey.
- You must be able to understand and respond in English or Spanish.
- A valid email address is required to participate.
- Ensure you have a valid receipt from Charleys Philly Steaks.
- Participants must be 18 years or older.
- No matter your native language, you must complete the survey in English or Spanish.
- Each receipt can only be used once.
- The receipt is valid for one month from the date of purchase.
- The validation code cannot be exchanged for cash or transferred to someone else.
- Complete the survey within three days of your visit.
- Only legal residents of the U.S. are eligible to participate.
- Employees, their immediate family members, partners, and agencies of Charleys Philly Steaks are not eligible to participate
Rewards for Participation
One of the key incentives for completing the Tellcharleys survey is the reward system. Upon completion of the survey, participants receive a validation code that can be redeemed for:
- A free drink or item on their next visit.
- Discounts on future purchases at Charleys Philly Steaks.
The validation code is valid for 30 days from the date of receipt and must be presented during checkout to redeem the offer.
Steps to Complete the Tellcharleys.com Survey
- Visit the Official Survey Website:
- Go to www.tellcharleys.com. Ensure you are on the official site to avoid phishing scams or incorrect submissions.
- Select Your Language:
- Choose your preferred language for the survey. The options typically include English and Spanish.
- Enter Receipt Information:
- Input the required details from your Charleys Philly Steaks receipt. This includes:
- Store Number
- Date of Visit
- Time of Visit
- Survey Code (if applicable)
- Ensure that all information is entered accurately, as errors may prevent you from accessing the survey.
- Input the required details from your Charleys Philly Steaks receipt. This includes:
- Indicate Your Visit Type:
- Specify whether your visit was for dine-in, takeout, or another type of service.
- Click the Start Button:
- After entering your receipt details, click on the “Start” button to proceed to the survey questions.
- Answer Survey Questions:
- Respond to a series of questions about your recent experience at Charleys Philly Steaks. Questions typically cover:
- Quality of food
- Service provided by staff
- Cleanliness of the restaurant
- Overall satisfaction
- Be honest and thorough in your responses, as this feedback is valuable for improving services.
- Respond to a series of questions about your recent experience at Charleys Philly Steaks. Questions typically cover:
- Provide Additional Comments:
- If prompted, you may have the option to leave additional comments or suggestions regarding your experience at Charleys.
- Enter Your Personal Information:
- Input your contact details, particularly a valid email address. This is crucial as it will be used to send you a validation code for your reward.
- Submit Your Responses:
- Review your answers and submit the survey once you are satisfied with your responses.
- Receive Your Validation Code:
- After completing the survey, you will receive a validation code on the screen. Write this code down or take a screenshot for future reference.
- This code can be redeemed for a reward, such as a free drink or discount on your next visit.
- Redeem Your Reward:
- Present the validation code during your next visit to Charleys Philly Steaks within 30 days of completing the survey to redeem your offer.
Benefits of Survey Participation
By completing the fast casual dining insights survey, you’ll receive:
- Free coupon from Charleys survey
- Access to exclusive promotional offers
- Opportunity to influence menu innovation feedback
- Participation in digital loyalty programs
Background of the Tellcharleys Survey
- Charleys Philly Steaks was founded in 1986 in Columbus, Ohio, and has since grown to over 600 locations across 46 states in the U.S., as well as international locations in 16 countries.
- The restaurant specializes in grilled subs and Philly steaks, continuously evolving its menu to cater to a diverse customer base.
Importance of Customer Feedback
Customer feedback is vital for any business, especially in the competitive fast-food industry. For Charleys Philly Steaks, understanding customer preferences allows them to:
- Enhance menu offerings based on popular items.
- Improve service quality by addressing common complaints.
- Foster customer loyalty through responsive actions based on feedback.
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Contact information
Corporate Office Address
- Charleys Philly Steaks
- 2500 Farmers Drive, Suite 140
- Columbus, Ohio 43235
Phone Numbers
- Corporate Office Phone Number: (800) 437-8325
- Customer Service Phone Number: +1 407-857-5006
Email Contact
- Customer Feedback Email: shareyourstuff@charleys.com
Survey Website
- Tellcharleys Survey Website: www.tellcharleys.com
Tellcharleys Survey On Social Media
FAQs
How long does the survey take?
The survey typically takes 5-10 minutes to complete.
When can I redeem my reward?
Your validation code is valid for 30 days from the survey completion date.
Can I take multiple surveys?
Each receipt can only be used for one survey entry.
Conclusion
The Tellcharleys survey program offers a win-win situation for both customers and the restaurant. By sharing your experiences through the Charleys restaurant feedback form, you not only help improve services but also earn fantastic rewards like free drinks and special offers.